Terms of service

Last updated 12 November 2026

These terms govern your use of Plugsight (plugsight.app), provided by Nexgen Ventures LLC FZ (“we”, “us”). By creating an account or using Plugsight, you agree to them. If you use Plugsight for an organisation, you confirm you may accept these terms on its behalf.

The service

Plugsight connects accounts you own or are authorised to use (email, helpdesk, and marketing and analytics accounts) to AI assistants you choose. Features may change as we improve the service.

Your account

• Keep your sign-in details and MCP server keys confidential; you're responsible for activity under your account.
• Only connect accounts you are authorised to access, and comply with those providers' terms (for example Google's and Microsoft's).
• Tell us promptly at info@plugsight.app if you suspect unauthorised access.

AI assistants and actions

AI assistants can make mistakes. You are responsible for reviewing what an assistant proposes before approving it, including any email it sends or helpdesk change it makes on your behalf. Marketing connections are read-only. Analysis and recommendations are provided for information and are not a guarantee of results.

Acceptable use

Don't use Plugsight to:

• send spam or unlawful, harmful or deceptive content;
• access accounts or data without authorisation;
• attempt to break, overload or reverse-engineer the service, or get around its limits and safeguards;
• violate any law or anyone's rights.

Your data

You keep all rights to your data. You give us permission to process it only to provide Plugsight to you, as described in the privacy policy.

Third-party services

Plugsight relies on services such as Google, Microsoft, Zendesk and AI providers. Their availability, limits and terms are outside our control, and they may change or withdraw access at any time.

Suspension and termination

You can stop using Plugsight and delete your account at any time. We may suspend or close accounts that breach these terms or put the service or others at risk, with notice where reasonable.

Disclaimers and liability

Plugsight is provided “as is” and “as available”, without warranties of any kind to the extent permitted by law. To the extent permitted by law, we are not liable for indirect, incidental or consequential losses, or for loss of profits, revenue or data, and our total liability for any claim is limited to the amount you paid us for Plugsight in the 12 months before the claim. Nothing in these terms limits liability that cannot be limited by law.

Changes

We may update these terms. For material changes we'll notify you by email or in the app before they take effect.

Governing law

These terms are governed by the laws of the United Arab Emirates, and disputes are subject to the jurisdiction of the courts of the UAE.

Contact

Nexgen Ventures LLC FZ, United Arab Emirates. Email: info@plugsight.app.